Last Updated: 2/25/2026

North Andover Car Wash (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase services, or enroll in a membership program.

We may collect the following types of information:

When you:

• Purchase a car wash or gift card
• Sign up for a membership
• Contact us through our website
• Subscribe to marketing communications

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Payment information
• Vehicle information (including license plate number if applicable)

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on site
• Referring website

This information helps us improve our website and user experience.

We use collected information to:

• Process purchases and memberships
• Manage recurring billing
• Verify membership status
• Provide customer support
• Improve our website and services
• Send service updates and promotional offers
• Prevent fraud and enhance security

We do not sell your personal information to third parties.

If you enroll in a membership program, we may collect vehicle and license plate information to:

• Verify membership at wash entrances
• Prevent unauthorized use
• Improve operational efficiency

License plate data is used solely for business operations and security purposes.

All payment transactions are processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

We may share information with:

• Payment processors
• POS or membership software providers
• Marketing platforms (email/SMS providers)
• Service providers assisting with website functionality

All third parties are required to maintain the confidentiality and security of your data.

We may also disclose information if required by law.

Our website may use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze traffic
• Remember user preferences

You may disable cookies through your browser settings.

If you opt in to receive emails or SMS messages:

• You may unsubscribe at any time
• Message and data rates may apply (for SMS)
• We will not share your contact information for third-party marketing

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

Depending on your state of residence, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your personal information

To make a request, please contact us at the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy, please contact:

• North Andover Car Wash
  740 Turnpike St
  North Andover, MA 01845
  Phone: (978) 685-1704
  Email: info@northandovercarwash.com